SPALINA PARIS is concerned about the protection of your privacy and intends to ensure the protection of the personal data entrusted to us.
Indeed, to ensure the operation of the website accessible at the address www.spalina.fr published by Y-Proximité, the latter are required to collect a certain amount of personal data.

The purpose of this policy is to provide you with as much information as possible on how your personal data will be processed in compliance with Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms in its amended version, as well as in compliance with other applicable French and Community texts, in particular the GDPR (European Regulation of 27 April 2016).

SUMMARY :

I. The person responsible for processing the Data collected
II. Purposes of data collection: Why do we collect it?
III. Legal basis for collection
IV. How is your Data processed and who has access to it?
V. Duration of storage of your Data
VI. How to contact SPALINA PARIS to exercise your rights?
VII. What about cookies?

I. The person responsible for processing the Data collected

The data controller who collects data and implements the processing is:

SPALINA PARIS
 Head office
T: +33 4 76 31 35 42
hello@spalina.fr

After-sales service
T: +33 3 86 48 11 89
sav@spalina.fr

When you register and/or create your personal account and/or place an order and/or a positive event, SPALINA PARIS collects in particular the following Data:

- Civility
- Name
- First name
- Postal delivery address and, where applicable, any additional information relating to delivery
- Billing address
- Email address
- Phone number
- IP addresses when browsing the Website
- Information relating to transactions and monitoring of the commercial relationship (details of products purchased, quantities, amount, payment terms, discounts possibly granted)

In addition, SPALINA PARIS collects, when using the Website, connection data (date, time, visitor's computer protocol, pages viewed) for statistical purposes.

SPALINA PARIS processes, only when the customer creates their "customer account", the latter's geolocation via their IP address. This Data is only used to facilitate the creation of the personal account and is neither stored nor reused thereafter.

SPALINA PARIS also collects information relating to the terminal used to connect to the Website (the type of terminal, the operating system, the browser, the access provider, the IP address of the terminal, the geolocation data of the terminal).

When ordering a product on the Website, the banking service providers with which SPALINA PARIS has entered into contractual agreements also collect and process Data concerning your means of payment (bank card number, expiry date of the bank card, visual cryptogram, the latter not being kept, etc.).

Payment processes are secure.

SPALINA PARIS , for its part, processes the partial number of the bank card, composed of the first six (6) numbers and the last four (4) numbers as well as the expiry date of the bank card as transmitted by the bank. This Data does not allow banking transactions to be carried out.

Some Data is mandatory, others are optional in accordance with what is indicated to you at the time of Data collection.

II. Purposes of data collection: Why do we collect it?

Most of the Data that you communicate to SPALINA PARIS is firstly necessary for the processing and delivery of orders, but also for the purposes of ensuring the commercial relationship and in particular:

- Management of your customer account
- Customer satisfaction management and collection of your opinions
- The fight against fraud
- The organization of competitions

The collection of your Data also allows us to:

- Offer you products according to your tastes, need to ensure certain operations relating to commercial prospecting through various channels: e-mail, postal mail, SMS notification on mobile, social networks
- Subscribe to our newsletter and be regularly informed of our offers;
- Develop commercial statistics;

Some web pages of the Site may contain web beacons that allow us to count the number of visitors to the Site and/or provide us with a certain number of indicators. These web beacons may be used by some of SPALINA PARIS 's subcontractors, in particular to measure and improve the effectiveness of the Site. In any event, the information obtained from these beacons only allows us to gather statistics on the number of visitors to certain pages of the Site in order to better serve you.

III. Legal basis for collection

Data is collected:
-Either on the basis of the contract entered into by the person concerned when it is a Customer because SPALINA PARIS needs certain information to process orders, interact with its customers and deliver.

-Either on the basis of your consent when it comes to electronic communications for non-Customers

In any case, you have the option to withdraw your consent to commercial prospecting in accordance with Article VI below.

IV. How is your Data processed and who has access to it?

Your Personal Data is hosted within the European Union.

The Data collected is only intended to be used by SPALINA PARIS .

SPALINA PARIS may however call upon commercial and technical subcontractors such as:

  • Those who assist us and help us manage loyalty programs, customer relationship management (CRM);
  • Our marketing agencies to carry out our advertising, marketing and sales campaigns,
  • Those who assist us and help us provide IT services, for maintaining our database and related software and applications

These services may sometimes have access to your data to carry out the requested tasks, to which the Data could be transmitted temporarily and securely.

Guarantees have been taken to ensure a sufficient level of protection of the Data.

Your data may be transmitted to subcontractors located outside the territory of the European Union.
If the protection regime of such a country is not considered adequate by the European Commission, a cross-border flow agreement in accordance with the standard contractual clauses of the European Commission will be concluded in order to regulate the transfer of data and ensure a sufficient level of protection with regard to the requirements of French and European regulations.

Your Data may also be transmitted for the purpose of responding to an injunction from legal authorities.

In any event, the Data will never be transmitted to third parties for commercial purposes, nor sold or exchanged, without your express consent.

V. Duration of storage of your data

We will retain your data for as long as you remain a customer, but also afterward, in order to respond to any questions, complaints, or to maintain any data necessary to meet legal, accounting, or analytical requirements. We may also retain your data for research or statistical analysis. More specifically, in the context of a subscription to our newsletter, we will no longer contact you if you have not opened our newsletters for more than three years.

VI. How to contact SPALINA PARIS to exercise your rights?

In accordance with the European Data Protection Regulation, you have the right to access, object to processing, modify (rectify, update), delete, withdraw consent, limit and port your Personal Data, and may define post-mortem directives. If applicable, a copy of your identity card may be requested. You may also file any complaint with a supervisory authority such as the Commission Nationale Informatique et Libertés www.cnil.fr.

SPALINA PARIS complies with the rules applicable to each prospecting channel under French law and under the GDPR.

In all cases, SPALINA PARIS gives you the possibility to oppose it either by an unsubscribe link present on the page, or through your account, or by text message by sending a stop text message.

Certain Data not provided or any opposition to their collection may make certain services offered on the Website inaccessible, for example: an order for products and/or participation in a competition or promotional operation.

You can exercise your rights by writing to the following contact details:

SPALINA PARIS

Head office
T: +33 4 76 31 35 42
hello@spalina.fr

After-sales service
T: +33 3 86 48 11 89
sav@spalina.fr

You also have the option to unsubscribe from the newsletter at any time by clicking on the unsubscribe link provided for this purpose.

VII. What about cookies?

What is a cookie?
Cookies are small text files stored on your hard drive by the Companies' server or possibly by a third-party server. Always active, cookies are necessary for the proper functioning of the Website. They allow SPALINA PARIS to recognize an Internet user from one visit to the next using a unique identifier. Within your computer, cookies are managed by your Internet browser.
Two types of cookies are differentiated: cookies issued by SPALINA PARIS , and those issued by third-party websites at the request of SPALINA PARIS .
Cookies issued by third-party sites are neither placed nor controlled by SPALINA PARIS but by third-party companies. These cookies are intended in particular to target your interests across the various product pages that you may have viewed on the Website to personalize advertising offers present on other brands.

Why do we use cookies?
Cookies are used to improve your browsing experience. In concrete terms, this means that they are used to remember your preferences. Cookies are therefore essential for the shopping cart and the purchasing process to function properly: the contents of your shopping cart are saved in a cookie, so it is impossible to purchase without cookies! This information can be stored during the same browsing and/or during subsequent visits.
Cookies also allow statistics to be compiled on the pages of the Website that have been visited by the Internet user, on the frequency of visits to certain of these pages and on the general use of the website by Internet users. They allow SPALINA PARIS to improve the ergonomics of the Website and to connect you to social networks to share its content. The Data collected in cookies is entirely anonymous and does not contain personal information.

What are cookies not used for?
SPALINA PARIS does not store sensitive personal information such as your password, address, banking information, etc. in the cookies we use. SPALINA PARIS does not resell the information collected through cookies. These are only used for the Website.
Cookie data is collected anonymously and does not contain personal information, so cookies are in no way related to spyware.
Cookies are not a form of virus and cannot damage your computer.

Who uses information from cookies?
The information contained in cookies on the Website is used exclusively by SPALINA PARIS , with the exception of cookies placed by third parties which are created by external entities to carry out Data extractions at the request of SPALINA PARIS to improve your experience on the site.

How to refuse cookies?
You can configure your computer to accept or reject certain cookies. At any time and at your discretion, you can configure your computer to:
- Either to systematically record all cookies issued on the website visited
- Either configure your browser software so that it allows you to accept or, on the contrary, refuse the various cookies that may be offered to you regularly
- Either systematically refuse all cookies issued on the website visited

However, please be aware that refusing cookies may result in a restriction of functionality. It is therefore recommended that you authorize the reception of cookies when you visit the Website. SPALINA PARIS declines all responsibility for the consequences resulting from the malfunctioning of the site, in particular concerning the creation of an online account or the use of the Website's functionalities, due to the impossibility for SPALINA PARIS services to record or consult the cookies issued that you have decided to delete or remove.